Returns & Refunds Policy

Because all our jewellery is personalised and made specifically for you, we are unable to accept returns or offer refunds.

This policy is in place as personalised items cannot be resold or reused.

Exceptions:

If your item arrives:

Faulty

Damaged

Or incorrect due to an error on our part

Please contact us within 48 hours of delivery, and we’ll be happy to help resolve the issue.